ID: Apple Kee Positive:- Apple is a jovial lady with a pleasant personality. Apple is patient and detailed with her proposal. She will take 3-4 hours to explain the drawings and materials used. She even took the pain to get the actual materials so as to help customer visualize the outlook of the renovation. Apple usually tried her best to fit into our schedules and appointments. She accompanied us to shop for items like toilet accessories, sofa, kitchen accessories, etc. She always allowed us to take our time to make our decision. The carpenter has done a great job!! The quality of the job is good
We are very pleased and satisfied with the performance and final outcome of the works carried out by Ciseern and managed by your interior designer Kenneth Tan. Kenneth led a strong and efficient team to complete the renovation works within the stipulated time frame and budget allotted. He also displayed competency and knowledge in giving us advice on design and renovation. It was a great pleasure working with such a professional team and we will not hesitate in recommending Ciseern to any potential clients to engage your services.
Very good experience working with Interior Designer (Mr Kenneth Tan); starting from our initial meeting, gathering feedback, concern, expectation. The design review was intense and he remains committed to getting things right. The schedule he set was tight and yet the renovation work was good and timely. Handover of the unit was smooth and timely too. Overall a good experience and definitely worth mentioning to other friends if they are considering renovating their house.
Zax Zeng is an understanding, friendly, reasonable designer to work with. He shows his professionalism in his work and able to satisfy our needs and demands. Thank you Zax. Keep up the good work.
My colleague did his renovation in 2015 and recommended his ID, Kent Choong to me. I shortlisted 4 interior design companies and chose Ciseern after evaluating the design, price and rapport with the ID. Ciseern is not the cheapest among the 4 quotes, in fact it was one of the more expensive ones. However, I was convinced by Kent's designs and there was good rapport between us. The renovation process was not without hiccups, mainly due to the longer than expected time taken to complete the design, fabrication and installation. At the end of the day, my wife and I realised that the all the wait was worth it as our resale condominium unit was well designed, with good quality products. Kent's coordination among the various contractors and workers was smooth and most of the time, I need not worry. Towards the last 2 weeks of renovation, I had a first-hand experience of observing Ciseern's contractors/workers/3rd party vendors. I must say that they displayed very good professionalism and craftsmanship, and were willing to go that extra mile just to complete the job well. Even after my unit was handed over to us, there were still minor reworks that needs to be done. Kent helped to solve all the issues. In summary, my wife and I are very pleased with our experience with Ciseern and will not hesitate to recommend Kent to our friends in future.
Everything was good and the touch ups done were not haphazard and the workers were very patient on my requests and did a great job overall. ID was very responsive and design ideas were fantastic. Only one part on the master bedroom wall alignment was a disappointment and cannot be rectified. All in all a great experience as ID and staff accommodated very well to me and my wife's hectic schedule. We did not have to be worried about the entire renovation process as the ID handled them all as per our requests. Great job!
It has been a pleasure journey to be engaged with an ID like Kimmie& Dylan. Kimmie has shown her excellence service by updating at whatsapp, 11 months before we receive our home keys!! (Good job Kimmie!) Dylan consistently tries his best to accommodate our needs and wants. That includes those enquiries be it during & non-working hours. (Bravo Dylan!) Both Kimmie and Dylan always ensure for being understandable so that we can achieve our dream home with minimum budget. They constantly be a good listener and observer and at the same time gave their opinions based on their experiences. Thank you Kimmie& Dylan for being part of our home reno journey. We are so happy of the outcome, product, design & carpentry works. We simply love our dream house! Thank you so much!
We are extremely happy to engage the services of both Kent Zhai& Steve Loh for the following reasons; 1) They are very Creative 2) Willingness to listen to our ideas &incorporating them into the design 3) Providing excellent options/ideas & alternatives when we were undecided 4) Good time management/planning/execution to complete in time We are completely satisfied with the final outcome & would like to express our sincere thanks to Kent & Steve for a Job well done.
As scored, the services provided by Ciseern is above our expectation. Special credit goes to our ID Mr Francis Tan. He was very involved in each phase our renovation, which kept us feeling very assured throughout. Although there were some minor hiccups along the way, he was always on top of issues and went out of the way to resolve them. Once again we are satisfied with how the renovation was handled and would recommend others to consider Ciseern as their ID of choice.
Dear Sir, It's an overdue compliment but I still remain wonderfully pleased to drop a compliment on the hardwork your staff Ms Vanessa Wong (Design Executive) and your contractors put in, that made our first new house shifting a truly joyous experience from March 2015 to June 2015, for our Skyterrace @Dawson home. In the design confirmation process, Vanessa was very professional who put in efforts to explain in detail the design concept, materials used. On site, she also enjoyed excellent support from your contractors, which made her excellent in explaining to us the various work sequences and design details in place from your design team and design manager Ms. Annie Chan. For example, the details such as the dimensions of additional VO work items like additional closet we put beneath the floating master bedroom washroom sink, which we confirmed almost immediately after her explanations. Being from a public sector involved in various A&A, design consultancy work and Design & Build projects as a civil engineer, I'm writing in to express great admiration and deep appreciation for the skill sets Ciseern's management has trained your executives such as your talented and diligent Ms Vanessa Wong. What surprised me more was the way a young lady like Vanessa is able to execute full yet subtle and nudging control of Ciseern's involved contractors/sub-contractors, who gave her full site control and excellent in delivering her professional service to us. Your contractors/sub-contractors respected her on site and ensured works are executed in good order. It took a young family like mine a long time to confirm Ciseern as our appointed ID for our dwelling, especially being typical Singaporeans who tend to seek quotations excessively from other ID firms. But despite Ciseern quoting the highest price, my wife and I knew your esteemed company was the right choice the moment when we began our enquiry appointment with your Ms Vanessa Wong at Courts Mega Store (Tampines). Ms Vanessa Wong and her crew has shown us high levels of unexpected professionalism in this entire process and we will continue to support your esteemed company should we be blessed to upgrade our homes in future. We have also recommended your esteemed company in our Skyterrace @Dawson fb pages for those looking for ID firms. Thank you Ciseern and Vanessa, looking forward to your continued growth and popularity. God bless