Our ID is Vanessa. We would like to comment her for the commitment in her work and the patience she had demonstrated with us. However the paint works is really not acceptable, coming from our expectation from Ciseern. On the whole, the experience with Ciseern is great!
Our ID, Qing Yan, is an excellent designer. He is very prompt and knowledgeable. His design is different from the typical designs we have seen in most houses. His patience and constant advises enable us to make our choices well and thus created a beautiful house that we have dreamed of. Though the company charges is on the high side, Qing Yan's service and the quality finishing’s of the product, make up for it. Most importantly, Qing Yan had rendered an efficient service to us. Kudos for having a great designer in your team.
Vanessa is a friendly and helpful designer. She has provide a very good service either during or after the completion of our home renovation. She has been giving us a lot of ideas in the selection of furniture n furnishing. She also attended promptly to settle for us when there is minor issue after the handover. Thanks for her effort to make our dream home perfect.
Good attitude n very fast response to all request will recommend to friends. Kent u did a good job well done!
We have a happy collaboration with our designer, Kenneth Tan. Attentive to our wants and good site project management
ID In-charge: Wendy Chew and Gary Goh We learnt about CIseern from visiting our friend's house and was amazed by the workmanship's quality, in particular its carpentry works and partnership with Blum. Both of our ID helped us to achieve our dream home with constant input of their creativity, honest opinions and we managed to achieve it within our budget. We salute Wendy for being able to compose herself after the sudden departure of Gary. In spite of this setback, she did not lose focus and continued strongly. Till date, she is in contact with us and continue to provide us with design support.
First and foremost, my husband and I wish to thank Ciseern for their excellent service and support toward our BTO 5-room flat's renovation completed recently. Besides giving the credit to such reputable company such as Ciseern, we are not forgetting the staff, whom is the spine of this major project. This staff is our ID, Kristen Teng. Kristen is a young and pleasant girl whom we met at Courts in Toa Payoh where Ciseern is currently having a service booth. It was some sort of divine appointment when my husband and I were just taking a stroll around Courts, Toa Payoh in one relaxing late afternoon in November 2014. Since we had nothing much to do, we decided to walk around at Courts to see furniture. When we went up to second floor, we walked pass Ciseern service booth and chance upon this young designer who were sitting alone in deep thought, holding a piece of paper and trying to pen down something on it. I was captured. Hence, I walked up to her and started made enquiries with Kristen for packages and chatted with her. Through our conversation, I realized she captured my likings and concept for our BTO flat. Hence, we started talking (I thank God that my husband gave me the freedom to communicate with her :) The longer we talked on ideas and concept, we could see the passion she has for her job! Hence, we decided to meet again to see more of Ciseern's renovation materials and to understand their packages. After the meeting, we decided to engage Ciseern and she be our ID :) there we went on the journey to get the project started! :D Through the entire journey in renovating our place, we can firmly say that Kristen is a young and capable designer who truly loves her job. She is driven by passion in her profession despite the challenges she has to face in her daily work and the environment she is working in. At young age, Kristen is very efficient in getting things done. She takes responsibility in all her work and basically oversees the holistic progression of the project all by herself. She plans things ahead and ensures the works are delivered on time and with high quality. Although there were hiccups which were inevitable, yet she would deal with the issues fast without having me to worry about it. I knew I can trust her hence I left the entire renovation project to her. I just needed to do random follow up with her. It was a pleasant experience to have worked with Kristen :) My husband and I with our two children are very happy with our beautiful. Our flat is a testimony of Kristen's inspiration, passion and hard work. We just had our house warming two weeks ago. We received so many compliments from our relatives, friends and colleagues on the job well done by Kristen of Ciseern! My family is happy when we see the faces praising how beautiful and comfortable our flat is! We truly thank God for Kristen and the support Ciseern has rendered to us. All kudos go to them both! My personal wish for Kristen: Dear Kristen, I'm confident that you will achieve your dream one day to become an outstanding Interior Designer in Singapore and beyond that... You will soar like an eagle! God bless. Love Elizabeth Chiam
We have been extremely pleased with the service provided by ID Ms Angel Chen from Ciseern. Should you have engaged her as ID you may rest in peace of mind. Her well reliable service and her excellent character made us comfort and no worries. She is a good listener and positive attitude and very accommodating. Giving advice and suggestion and communicate very well with all level of workers so that Job can be done on time with no further delays. Ciseern carpentry are excellent reliable!!! Very well and good quality would have no worries for long term used :):) We are great and happy with our comfort home zoom. It is with pleasure that I recommend Ciseern highly for their excellent service without hesitation.
We are really happy that we have chosen Ciseern for our house renovation and are grateful to have Kristen as our ID. Since we first met Kristen at Courts Tampines more than 6 month ago, she had been very patience with us. She answer all our inquires and explained to us in details. When we were selecting material for the renovation, she worked with us until wee hours. She didn’t rush us at all. Instead she showed us samples after samples of different materials, colors, accompany us for tiles selections twicejust to make sure we get something that we like. She will then explained to us the pro and cons of each of our selections. This really help us tremendously to make our final decision on the color theme of the house. Kristen gave us some good ideas on design of the house a well. With her good planning, overall workflow is smooth and on schedule. She coordinate well with not only Ciseern appointed workers, but also with those whom we appointed such as electrician, installer for flooring and windows grilles. She always tried her best to accommodate our request, and even hands-on to do some minor work herself!! Throughout the renovation period, Kristen kept a close follow-up on the progress and updated us regularly. She will response to our questions even at late hours and weekends. This gave us a lot of assurance and confidence of the renovation. We will definitely recommend Ciseern and Kristen to our families and friends who wanted to have their house renovated. Yours sincerely, Ryan & Joyce
We got to know Ciseern after we liked the look and feel of a cousin’s home we happened to visit while we were looking for a one stop service provider to transform our bto from an empty shell to a beautiful home (quoting how our eventual interior designer Joanne named the group chats to communicate with us after we met her) and asked for the interior designer’s contact. So she gave us Joanne’ s contact and we contacted her and she soon site recee- ed and found out what we wanted and followed up with her quote and sketches of what she had in mind for us. She was fast to understand what we wanted and not shy to tell us what she thought would not work and counter propose what she thought would work better. Our main challenges were making our 3 room flat look and feel more spacious while we had to have a fengshui shelf in between our main door and windows opposite it in our living room. She did it. The renovation process was not as much of a nightmare as some of our peers had. The main concern was poor communication and empty promises. We were lucky Joanne was very accommodating. Sending virtual updates so my husband who was not in Singapore most of the time could be updated promptly and I did not have to take unnecessary leave from work to oversee the progress of the work. She also went the extra mile to assist us with shopping for things needed for our home and surprising us by rearranging things in our home which we felt we wanted changed after they had been positioned. Ciseern’s strategic partnership with complementary vendors saved us the trouble of self-sourcing such vendors for products and services. The work was also managed to be finished earlier when my husband was coming back to Singapore. What was promised was delivered. The relationship did not finish after we moved in to our home. Joanne and Ciseern were and still are easy to approach for help with follow up we need after moving in. We are happy that we have become friends with Joanne and so have our fur kids smile emoticon our fur kid Amigo and her fur kid Puddles are friends also now. We do not hesitate to recommend Joanne/ Ciseern to anyone who is looking for your services.